Frequently asked questions

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General Questions
Investment Questions
Partner Questions
?

How to stake?

After your account is registered, you can proceed to select a staking investment plan. Compare the final profit percentage, determine the amount and payment system. You can also use referral rewards for staking.

General Questions
?

How long does it take for funds to be credited to the balance?

Funds are credited to your balance instantly and immediately put into operation. If the transfer of funds is made via cryptocurrency, they are credited after the required number of confirmations in the network. If your money has not been credited to your balance within 24 hours, please contact support.

General Questions
?

Are there any fees for depositing and withdrawing funds by the company?

Selwix charges a withdrawal fee Tether (ERC20) - 7 USDT, USD Coin (ERC20) - 6 USDC, Arbitrum (ERC20) - 4.8 ARB, Bitcoin - 0.0001 BTC, Ethereum (ERC20) - 0.0021 ETH, all other payment systems do not charge a fee.

General Questions
?

Can I change my account details: password, login, requisites, email?

Yes, you can change your email or password yourself in the account settings. The wallet number from which staking was made and to which payments are received can only be changed with the help of project support. Create a request to change the wallet through any of the contacts listed on the website.

General Questions
?

Is my account accessible at any time?

Yes, your investor account is accessible 24/7.

General Questions
?

I forgot my account password. What should I do?

You can reset your password through the "Password Recovery" section. Enter the information provided during registration, and a new password will be sent to your email.

General Questions
?

I have more questions. How do I contact support?

For consultation, please go to the "Contacts" section on the company website. Submit your question through the feedback form.

General Questions
?

What is required to become an investor with Selwix company?

Provide your username, password, and email address. Please, only provide accurate information. After successful registration, log into your account and enter your payment system details, review the investment staking plans. Once you select the conditions suitable for you, proceed with staking.

Investment Questions
?

What payment systems does the platform work with?

The staking amount starts from $15 on EPS: BTC, BCH, ETH, Ripple, LTC, Dash, Doge, Tron, BNB(BEP20), Tether (ERC20), Tether (TRC20), NixMoney, Tron, Stellar. You can see the full list in your account on the website. If you do not have any of these wallets, you can create them.

Investment Questions
?

How is profit withdrawal processed?

In your personal account, create a request to withdraw funds. Specify the payment system and the amount you want to withdraw. Withdrawals are made using the EPS with which the staking was done. Partner bonuses are available for immediate withdrawal. Withdrawal of funds is manual and may take up to 72 hours.

Investment Questions
?

What are the minimum allowable amounts for withdrawal?

For dollar stakings, the minimum allowable withdrawal amount is: Atom - $3, Bitcoin - $15, Bitcoincash - $15, BUSD - $3, c98 - $3, BNB - $7, Dash - $10, Doge - $7, ERC20 - $15, Ethereum - $15, Litecoin - $7, Ripple - $5, Tron - $3, TRC20 - $3, USDT BEP20 - $3, Nix, EpayCore - $0.25

Investment Questions
?

What is the company's affiliate program?

Our referral program consists of 4 levels, the percentage of which depends on the staking plan your partner has invested in, and can vary from 0.1% to 6% depending on the level and chosen staking. Go to the staking section and learn about the referral reward for each investment offer.

Partner Questions
?

Is there a referral bonus when staking from the balance?

Yes, for each new staking from the balance by your partner, you will receive a referral reward. For a reinvestment from the balance, you will receive an additional 1% to your staking amount. Automatic reinvestment can be set up in the personal account.

Partner Questions
?

Can I register multiple accounts?

A user may only have one account. Multiple accounts are prohibited. Violation of this rule may lead to unilateral termination of cooperation and freezing of investor accounts.

Partner Questions
?

How to stake?

After your account is registered, you can proceed to select a staking investment plan. Compare the final profit percentage, determine the amount and payment system. You can also use referral rewards for staking.

General Questions
?

How long does it take for funds to be credited to the balance?

Funds are credited to your balance instantly and immediately put into operation. If the transfer of funds is made via cryptocurrency, they are credited after the required number of confirmations in the network. If your money has not been credited to your balance within 24 hours, please contact support.

General Questions
?

Are there any fees for depositing and withdrawing funds by the company?

Selwix charges a withdrawal fee Tether (ERC20) - 7 USDT, USD Coin (ERC20) - 6 USDC, Arbitrum (ERC20) - 4.8 ARB, Bitcoin - 0.0001 BTC, Ethereum (ERC20) - 0.0021 ETH, all other payment systems do not charge a fee.

General Questions
?

Can I change my account details: password, login, requisites, email?

Yes, you can change your email or password yourself in the account settings. The wallet number from which staking was made and to which payments are received can only be changed with the help of project support. Create a request to change the wallet through any of the contacts listed on the website.

General Questions
?

Is my account accessible at any time?

Yes, your investor account is accessible 24/7.

General Questions
?

I forgot my account password. What should I do?

You can reset your password through the "Password Recovery" section. Enter the information provided during registration, and a new password will be sent to your email.

General Questions
?

I have more questions. How do I contact support?

For consultation, please go to the "Contacts" section on the company website. Submit your question through the feedback form.

General Questions
?

What is required to become an investor with Selwix company?

Provide your username, password, and email address. Please, only provide accurate information. After successful registration, log into your account and enter your payment system details, review the investment staking plans. Once you select the conditions suitable for you, proceed with staking.

Investment Questions
?

What payment systems does the platform work with?

The staking amount starts from $15 on EPS: BTC, BCH, ETH, Ripple, LTC, Dash, Doge, Tron, BNB(BEP20), Tether (ERC20), Tether (TRC20), NixMoney, Tron, Stellar. You can see the full list in your account on the website. If you do not have any of these wallets, you can create them.

Investment Questions
?

How is profit withdrawal processed?

In your personal account, create a request to withdraw funds. Specify the payment system and the amount you want to withdraw. Withdrawals are made using the EPS with which the staking was done. Partner bonuses are available for immediate withdrawal. Withdrawal of funds is manual and may take up to 72 hours.

Investment Questions
?

What are the minimum allowable amounts for withdrawal?

For dollar stakings, the minimum allowable withdrawal amount is: Atom - $3, Bitcoin - $15, Bitcoincash - $15, BUSD - $3, c98 - $3, BNB - $7, Dash - $10, Doge - $7, ERC20 - $15, Ethereum - $15, Litecoin - $7, Ripple - $5, Tron - $3, TRC20 - $3, USDT BEP20 - $3, Nix, EpayCore - $0.25

Investment Questions
?

What is the company's affiliate program?

Our referral program consists of 4 levels, the percentage of which depends on the staking plan your partner has invested in, and can vary from 0.1% to 6% depending on the level and chosen staking. Go to the staking section and learn about the referral reward for each investment offer.

Partner Questions
?

Is there a referral bonus when staking from the balance?

Yes, for each new staking from the balance by your partner, you will receive a referral reward. For a reinvestment from the balance, you will receive an additional 1% to your staking amount. Automatic reinvestment can be set up in the personal account.

Partner Questions
?

Can I register multiple accounts?

A user may only have one account. Multiple accounts are prohibited. Violation of this rule may lead to unilateral termination of cooperation and freezing of investor accounts.

Partner Questions
!

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